Personal Services

Access Requests

It is possible to gain access to data from many of the business systems at MSU. Assistance is available to determine what data you need and the steps necessary to access it.

Active Learning Classrooms

MSU offers several types of active learning classroom configurations with varying technical capabilities. These classrooms offer a flexible environment to increase student learning through group work, class participation, and increased interaction.

Audiovisual (A/V) Equipment Rental

IT Services provides on-campus audiovisual (A/V) equipment rental and support for classes and other events held in classrooms and other university spaces.

Best Practices for Online & Blended Teaching

MSU IT offers best practices, guidelines, and information about the development and production of online teaching and learning experiences and course design.

Classroom Support

IT Services Classroom Support monitors the performance of classroom technology systems, as well as provides media and audiovisual equipment delivery, set-up, operation, and technical support for MSU classes and events in university spaces. Call (517) 432-6200 to report a problem or ask about services.

Classroom Technology Training

MSU IT Classroom Support offers one-on-one training to MSU faculty, teaching assistants, and graduate assistants. Workshops are offered throughout the academic year on technology classrooms and the use of technology. Call (517) 432-6200 for more information or to set up training.

Classroom and Computer Lab Software

IT Services develops, implements, and supports software for all centrally-supported university classrooms and computer labs. A variety of software applications for Macs and PCs are licensed for instructional use. Instructors can request specific software for computer labs and classrooms.

Community ID

Community IDs are used to provide limited access to web-based services for users who are not affiliated with MSU directly. Such users typically include members of the general public who sign up for non- credit courses, distance learners, and non-MSU affiliated library borrowers. The services accessible with a Community ID are limited and do not grant access to MSU systems which require authorization, such as MSU email.

Computer Help and Repair

Computer help and repair assistance is available in the MSU Tech Store in room 110 of the Computer Center for face-to-face consulting for in-warranty and out-of-warranty computers. There is no charge for basic consulting services.

Computer Labs

There are nearly 40 computer labs across campus for use by anyone with an MSU NetID. Students may drop in to use computer labs during available open hours. Instructors may schedule them to teach classes. Groups may also schedule computer lab space for events. Computer labs offer Windows and Macintosh systems, laser printers, a wide variety of current software, and high-speed Internet connections. Additional resources in select computer labs include flatbed scanners; audio, video, and image editing; web and print publishing.

Conferencing

Conferencing makes use of video, audio, and web technologies to provide real time interaction between participants in different departments. A variety of conferencing options are available and used at Michigan State University.

D2L

D2L is MSU's main supported online learning management system.

Desktop Support

IT Services offers desktop computer, laptop computer, mobile device, and tablet support to academic and administrative units at MSU. IT Services partners with each unit to find the right level of service and support based on different environments and needs.

Digital Accessibility Support

MSU IT provides accessibility consultation, review, and strategic planning for digital content, websites, web applications, courses, and other information technology.

Eli Review

Eli Review is a peer-based review platform that allows students and instructors to give feedback based on a set of criteria to pieces of writing. Instructors providing multiple formative assignments or relying extensively on peer review may find Eli a helpful tool for improving student writing.

Email List Management and Listservs

A number of email lists are available for subscription on a variety of MSU interests and topics. Individuals or groups may also use the listserv service to build and manage group email communications. Email lists are a form of opt-in mass communications with people of similar interests. Email lists comply with the "Appropriate Use of MSU Email Services."

FileDepot

FileDepot allows users to share large files up to 900MB with recipients inside or outside Michigan State University. Files are automatically deleted 14 days after they are uploaded.

FileDepot Internal

FileDepot Internal allows MSU users to share large files up to 900MB with recipients inside Michigan State University. Files are automatically deleted 14 days after they are uploaded. FileDepot Internal offers additional features from FileDepot in order to address institutional data requirements.

Gartner Research

MSU has a licensing agreement with Gartner that provides access to research on the information technology industry. Access to the Gartner Portal is available to current MSU students, faculty, and staff using their NetID. Gartner can be a helpful tool for researching vendors and for IT purchasing decisions.

Hardware and Software

Hardware and software are available to the MSU community through the MSU Tech Store. There are also several campus-wide software licenses covered for departments and managed software in classrooms and computer labs.

Historical Information for Class Materials and Presentations

The staff at University Archives & Historical Center (UAHC) is available to work with teaching faculty at MSU to incorporate primary source materials into the learning process. Tours, orientations, and class visits can be arranged to incorporate specific topics.

Historical Research Records

The University Archives & Historical Collections (UAHC) serves the university by making historical materials available for research. UAHC is the most comprehensive source for information on the history and culture of Michigan State University.

Instructional Creative Services

IT Services helps faculty and instructors produce multimedia, graphics, and videos for instructional use. We also can develop learning games and applications, as well as assist in grant proposal writing, budgeting, and implementation.

Lecture Capture & Recording

MSU provides an Adobe Presenter PC-plugin for lecture capture. Additionally, as part of MSU Kaltura MediaSpace is a personal lecture capture tool that runs natively on PCs and Macs.

MSU Badges

Participate in the MSU Badges pilot and award digital badges to motivate students in acquiring skills and knowledge for non-transcriptable accomplishments. Badges may be used in various contexts including learning management systems and websites.

MSU Code Repository

The MSU Code Repository uses the open source Git distributed version control system with the GitLab management application. Source code added to the repository will be private by default with options for sharing with both MSU and non-MSU users.

MSU Email (Legacy)

MSU Email is the centrally supported legacy campus email system. (Undergraduate students are using the Spartan Mail Office 365 system.)

MSU Google for Education

IT Services offers the MSU community Google for Education to use for research, teaching, and collaborative projects. The enabled apps in the MSU Education Edition include Google Drive with unlimited storage, Google Sites, Google Classroom, and Google Calendar. MSU Google Apps are integrated with MSU NetIDs and passwords and offer increased securities and protections not found in the public version of these applications.

MSU ID Office

The MSU ID Office serves as a single point of contact regarding identity management and ID cards for students, faculty, staff, and MSU affiliates. The MSU ID Office provides first-level support for a wide variety of services tied to NetIDs and Spartan Cards, including electronic access control to buildings and parking gates, MSU Library services, Spartan Cash, and residence hall meal plans. Call (517) 355-4500 or visit room 170 in the International Center.

MSU IT Service Desk

The MSU IT Service Desk provides support for technology-related questions and issues. Support is available by telephone at (517) 432-6200, face-to-face, and online form.

MSU Mail Protection

MSU Mail Protection enhances MSU email security by providing increased protections and changing the way messages identified as spam or malicious are handled in your MSU email. These enhancements allow MSU IT to better protect the MSU community while significantly limiting the risk of legitimate emails not being delivered.

MSU Network

IT Services provides the MSU community with network and wired and wireless Internet access on campus and in outlying MSU research centers. IT Services also manages the MSUnet campus backbone and IP network resources.

MSU Network Registration

To connect to the MSU network and Internet, you must register computers and mobile devices with DHCP (Dynamic Host Configuration Protocol). You must register separately for wired (Ethernet) and wireless connections.

MSU Print

MSU Print facilitates printing from campus computer labs and remote printing to a specific campus printer. IT Services also provides MSU Print as a campus service and departments can request printers be deployed in their locations.

MSU Quality Matters

MSU offers a campus subscription to the Quality Matters rubric and online peer review resources to assist faculty and instructors in creating quality online and blended courses. MSU consultation is also available.

MSU Spartan Mail (Office 365)

MSU Spartan Mail is the official mail system for undergraduate students.

MSU Tech Store

The MSU Tech Store offers educational pricing and discounts on computers, software, and accessories for the MSU community and departments. We also provide walk-in help and repair assistance in room 110 of the Computer Center.

NetIDs

Access to many MSU websites and online resources, including campus email and MSU Library services, requires an MSU NetID. The NetID website supports many NetID questions with the MSU ID Office providing identity management and NetID support.

Network Administrator Resources

IT Services offers various guidelines and information regarding for IP host data files, network statistics, and utilities for IT staff.

Online & Blended Learning Support

Teaching and Leaning Technology instructional designers consult with faculty and instructors to offer instructional design support for online and blended learning. This includes new course creation, enhancements, program development, assessment, and evaluation.

Record Ready Rooms

Instructors can record lectures in many technology classrooms on campus using a computer or laptop with a wireless microphone and record output dial.

Records Management

University Archives & Historical Collections (UAHC) assists university units in the efficient administration and management of official paper and electronic records of the university. We provide ongoing support and training to the university community in records management, storage, and retrieval in order to ensure compliance with all relevant state and federal laws and regulations.

Remote Printing

Remote printing services allow output from the IT Services mainframe to be printed on appropriately-configured printers in customer department offices.

SSL Virtual Private Network (VPN)

MSU's SSL Virtual Private Network (VPN) provides faculty and staff a secure connection for accessing the MSU network when off campus. This SSL VPN service is centrally run by IT Services.

Service Status

Service Status displays status information about technology services provided through MSU IT Services and Telecommunication Systems. Service Status may also be used on occasion to display information about other campus services if a major portion of campus is affected.

Spartan 365

Spartan 365 is a suite of Microsoft Office software customized and configured for MSU's unique environment.

StoreMedia

StoreMedia provides storage space for faculty and staff to place large media files and simplifies the process of embedding video or linking to video from other sites by providing easy cut-and-paste code snippets for each file uploaded. An integrated podcast RSS manager is available for publishing media. Students can be authorized to access StoreMedia for use in classes.

Student Response Systems

Instructors can use registered iClickers or Top Hat software to increase student engagement by transmitting student answers to questions. These tools can turn any classroom into an active learning environment.

Survey Tool

MSU offers the Qualtrics survey tool as part of an enterprise license available to faculty, researchers, students, and staff. MSU Qualtrics is integrated with your MSU NetID and password as part of the enterprise license and single sign-on authentication.

Technology Training

IT Services offers a variety of non-credit technology training and computing courses and workshops. Courses cover a wide range of topics on computing for the purpose of job training, career development, or personal improvement. Most of these courses are offered at no cost to faculty who request a fee waiver.

Turnitin

Turnitin is an optional resource toolset that faculty and instructors can use within D2L to assist students in the continued development of their writing skills in the online environment. Turnitin tools can also raise awareness of the rules of attribution by assisting faculty and students in detecting plagiarized material. The Turnitin toolset features Originality Check, GradeMark, PeerMark, ETS E-Rater, and iThenticate.

University Media Storage and Backup

University Archives & Historical Collections provides storage for removable backup media to MSU academic departments and operational units. This services can help with offsite storage needs and offers an additional layer of backup redundancy.

Video Production

MSU IT provides video production support and coordination of projects for courses, academic events, university meetings, and presentations.

Web Hosting

IT Services Web Hosting offers MSU units and MSU-affiliated organizations the ability to put their websites online with an Internet name of their choice and have IT Services manage web server setup and routine system tasks. Several hosting options are available.

Website Archiving

The University Archives & Historical Collections (UAHC) collects and preserves the MSU's web pages of historical value produced by administrative offices, schools, departments, service units, institutes, centers, programs, as well as faculty, student, and alumni organization pages. Access to these archives is provided by the Internet Archive's Wayback Machine technology.

Wireless

MSUnet Wireless is the university's centrally-managed wireless Internet service. Campus buildings vary in their wireless coverage. Limited wireless access is available for guests and within residence halls.

Zoom web conferencing

Zoom is a cloud-based platform for video and audio conferencing, mobile collaboration, and online meetings. Pro account access is available for MSU faculty, staff, and students, and enhanced licenses are available through the MSU Tech Store.

iThenticate

iThenticate is an originality checking tool for scholarly publications, grant applications, and theses. This tool helps manuscript authors self-evaluate research and grant drafts prior to submission. iThenticate is available to MSU faculty, staff, and graduate students who request access.