IT Infrastructure & Operations

The IT Infrastructure and Operations department oversees infrastructure design, mainframe systems, production services, and virtualization and storage systems.

Disaster Recovery & Contingency Planning

The Disaster Recovery and Contingency Planning team creates processes and best practices for technology at MSU.

Infrastructure

The Infrastructure team supports Health Enterprises and also provides workstation management.

Clinical Technology Services

Clinical Technology Services supports the systems, radiology PACS, and radiology development for Health Enterprises at Michigan State University.

Infrastructure Design

The IT Operations Infrastructure Design team is responsible for the design and implementation of MSU’s backbone network architecture. The team also focuses on the design and project management of core networking and other major network projects for the MSU campus and its various remote locations, including consultations and installations.

Mainframe Systems

The Mainframe Systems team is responsible for mainframe hardware and systems software installation, configuration, customization, maintenance, performance tuning, and troubleshooting. Systems software includes the operating system, database (IDMS including web interface and replication software), security, tape/disk management, backup/restore, print management, output archival, job scheduling, program language compilers, and other system related tools and utilities.

Network (Engineering, Operations, Wireless)

The Network team supports the wired and wireless MSU network operations, infrastructure, and engineering.

Workstation Engineering

The Workstation Engineering team helps MSU departments support the computer needs of faculty and staff in their unit. This can include hardware and software recommendations, file and storage assessments, and training evaluations for department users.

Production Services

The Production Services team provides 24/7 operation of the IT Services Data Centers located at Computer Center and Administration Building, including secure monitoring of the data center environments and various hardware and software platform systems.

The team also provides processing of data and backups on the various platforms housed within the data centers and the production and delivery of printed and electronic reports. Additionally, Production Services coordinates, schedules, and manages enterprise systems batch schedules utilizing automated batch scheduling products (CA-JobTrac and UC4).

Virtualization & Storage Systems

The Virtualization and Storage Systems team oversees broad storage options for the MSU community, including personal and enterprise storage solutions for campus units. We also provide physical and virtual server options (managed and unmanaged) that can be customized based on need. Additionally, the team offers a Commvault backup solution for long term data preservation.