Service Status

MSU Information Technology maintains the Service Status site displaying information about services and systems provided by MSU IT to the university. The Distance Learning Services Help Desk and Telecommunications also use the Service Status site.

Additionally, the Service Status system may be used to display information about other campus services if an event affects a major portion of campus.

Service notifications and planned maintenance information appears on Service Status after entered into the system. Portions of this information are also displayed via RSS feeds (with a 5-minute delay) on the home pages of several MSU sites. These feeds can be used to display service information in a variety of formats.

The systems dashboard shows the status of MSU IT services at a glance. Services are list as the number that are Up, Down, or with an Issue.

  • Green – Service is operating normally (Up)
  • Orange – Performance issues (Issue)
  • Red – Service disruption (Down)

Services History provides a grid view of state of MSU IT systems over a selected period of time. This view supports the ability to see at a glance the number of days a system was available, scheduled for maintenance, experiencing a performance issue or service disruption.

This service is centrally-funded for the benefit of the community-at-large.

This service is supported 24 hours a day, 7 days a week, 365 days a year with regularly scheduled maintenance periods.

To sign up to receive service notifications, go to Service Status site and select the “Subscribe” button located in the upper right of the screen. You can select to receive notifications via email or text messages. You can select to receive notifications about all services or the select service categories that you are interested in.

For more details, click on “Help” at the top right of the Service Status page.

A list of service categories mapped to the previous service categories is also available.