Joanna Young is Michigan State University’s Vice President for Information Technology and Chief Information Officer. Her information technology (IT) career includes over a decade in executive roles in higher education and insurance. She has a bachelor of science degree in business administration from the University of New Hampshire. She also completed the AICPCU Insurance Executive Program at the Wharton School at the University of Pennsylvania.
Young’s experience includes applications development, infrastructure management, telecommunications, program management, auditing and mergers & acquisitions, both domestically and internationally. She has been accountable for internally and externally managed and hosted application and infrastructure services. She is experienced with and has prudently applied many business and information technology practices, ranging from Project Management Book of Knowledge (PMBOK), COBIT, ITIL, and Six Sigma.
As CIO for Michigan State University, Young provides strategic management and vision, guiding the future direction of IT in support of the administrative, academic, and research missions of MSU. She directs the spectrum of IT activities, including technology infrastructure, academic and research computing, administrative systems and grant and outreach activities.
Young believes delivery of quality, appropriate, reliable, and affordable technology services is the key attribute of a high performing information technology department. Prioritizing technology investments according to the value to the organization and making and meeting the right commitments for constituents is paramount. Technology professionals must understand the business in which they operate, know their technology craft, and put customer delivery above all else.
Young’s prior CIO assignment was at the University of New Hampshire (UNH) where she was accountable for applications and infrastructure supporting all university functions, including learning management systems, distance learning, student and advancement systems, university system enterprise services, networks, servers and data centers. Priorities included academic, advancement and research projects, cyber infrastructure, virtualization, project management practice implementation, increase in revenue through grant funding and market expansion, and design of technology-enabled academic and conference facilities. She was also the Associate Vice President for Finance, accountable for budgeting and finance for 21 academic and administrative units. At UNH, she led the largest federal grant in UNH history, a major cyber infrastructure expansion across the University System of New Hampshire and all 10 New Hampshire counties.
In her spare time Young can be found with her family – husband Darren and two daughters – or running, writing a novel, or re-reading the works of J.R.R. Tolkien. Read her MSU CIO Blog or follow her on Twitter.