MSU IT Service Desk to change email address on January 17

The MSU IT Service Desk will change its email address from itserve@msu.edu to ithelp@msu.edu on January 17, 2016. Automatic forwarding will be set up until end of spring semester to ensure email sent to either address is received.

The MSU campus community has been receiving important MSU IT and security messages from itserve@msu.edu. To be more responsive, those messages will come from ithelp@msu.edu starting on January 17.

This email address change is step in the MSU IT Service Desk continuous process improvement. Look for more changes that support their ability to support the IT help needs of the MSU campus community.

Phishing precautions

It is good practice to exercise caution when opening and reading emails. Remember, MSU or other reputable organizations will NEVER send emails requesting your NetID/account and password combination.

In addition, legitimate institutions such as MSU or financial institutions won’t request personal or financial information through an email or a non-secure site. Read more on email best practices and protecting yourself from phishing.

For more information about the upcoming email change, please contact the MSU IT Service Desk at (517) 432-6200.

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