Service Status
IT Services maintains the Service Status site displaying information about services and systems provided by IT Services departments to the MSU campus.
To sign up to receive service notifications, go to the Service Status site and select the “Subscribe” button located in the upper right of the screen.
Desktop Support
MSU IT offers desktop computer, laptop computer, mobile device, and tablet support to academic and administrative units. MSU IT Services partners with each unit to find the right level of support based on different environments and needs.
Read more about Desktop Support options.
Network & Data Management
Find out about MSU Network System solutions including campus SSL VPN, DNS, DHCP, firewalls, and network consultations and installation.
Also check out resources for network administrators, IP address and host name guidelines, and domain name guidelines.
Learn more about Server Management virtualization and colocation options.
Messaging & Directory Services
MSU funds a Microsoft Windows Active Directory infrastructure for units on campus.
Also funded is Campus Exchange to provide central management of the email and calendaring features in an Exchange environment.
Passwords
- Using Okta (auth.msu.edu) to change or reset a password (preferred method)
- Change Your Legacy AIS Active Directory or SQL Data Server Password.
Department Software Licensing Options
- Select Microsoft licenses are available to departments and funded by MSU.
- SSL Certificates are available through InCommon to secure website encryption and authentication standards.
- Endpoint Security is an antivirus protection license funded by MSU for departmental use.
- Red Hat Enterprise Linux software is available for MSU-owned machines.
Security Services
Information Security offers incident response and vulnerability management to help support security best practices and mitigate risk at MSU.
There is also an Information Technology Security Standard providing a set of risk management objectives and security controls to help with security best practices across MSU.
Read more about Security Services and read more about security at MSU on the SecureIT site.
