MSU IT WINTER BREAK HOURS
The hours and availability for the MSU IT Service Desk, Tech Store, and ID Office will be modified for the university’s winter break.
IT Service Desk Availability
- The MSU IT Service Desk will be open 8 AM to 5 PM on Monday, December 23.
- The MSU IT Service Desk will be closed Tuesday, December 24 – January 1, 2025.
- The IT Services Desk’s regular hours of 7 a.m. to midnight, 7 days a week will resume on Thursday, January 2.
- You can still report major service outages anytime by calling (517) 432-6200.
- Services will be uninterrupted for groups in healthcare that have arranged coverage from the Service Desk.
Need a New Password?
- Reminder, passwords expire once per year. If you think yours will over the holidays, consider the following:
- If you require a password reset, visit ithelp.msu.edu and click the green “reset password” button
- Enter your MSU NetID when prompted
- Select your preferred method for receiving a multifactor authentication code
- Enter your new password when prompted
- Hit the blue “reset password” button
MSU Tech Store Availability
- The MSU Tech Store will be closed Monday December 23 – Friday, January 3.
- On Monday, January 6, the MSU Tech Store will reopen with regular store hours, Monday through Friday, 8 a.m. to 5 p.m.
ID Office Availability
- The ID Office will be closed Monday, December 23 – Wednesday, January 1.
- Starting Thursday, January 2, the ID Office will resume regular hours, Monday through Friday, 8 a.m. to 4:45 p.m.