The IT Services department IT Infrastructure and Technology oversees infrastructure design, mainframe systems, production services, and virtualization and storage systems.
Infrastructure Design
The IT Operations Infrastructure Design team is responsible for the design and implementation of MSU’s backbone network architecture. The team also focuses on the design and project management of core networking and other major network projects for the MSU campus and its various remote locations.
Clinical Technology
Clinical Technology supports the systems, Radiology PACS, and radiology development for Health Enterprises at Michigan State University.
Clinical Systems
The Clinical Systems team supports the MSU Health Enterprise systems.
Radiology PACS
The Radiology PACS team supports the Radiology PACS application.
Radiology Development
The Radiology Development team supports radiology development.
Networks
Network Engineering
The Network Engineering team is responsible for network drawings and documentation. They are also responsible for new service design, development, testing, verification, and network deployment. In addition, they decommission areas of the network as needed.
Network Operations
The Network Operations team is responsible for network analysis, monitoring, tooling, and maintenance. In addition, the team responds to network incidents.
Network Planning
The Network Planning team is responsible for capacity management, customer relationship management, and integration management. They are also responsible for planning, prototyping, and novel service development.
Production Services
Operations Support
The Operations Support team provides 24/7 operation of the enterprise university data centers. This includes the secure monitoring of the data center environments.
Production Support
The Production Support team coordinates, schedules, and manages enterprise systems batch schedules utilizing automated batch scheduling products (CA-JobTrac and UC4).
CommVault Backup
The CommVault Backup team provides the processing of data and backups.
Data Center Facilities
The Data Center Facilities team provides support for the data centers.
Mainframe Systems
The Mainframe Systems team is responsible for mainframe hardware and systems software installation, configuration, customization, maintenance, performance tuning, and troubleshooting.
Systems Infrastructure
The Systems Infrastructure team is responsible for the design, build, and maintenance of the Virtual Servers, Department Storage, Messaging, Collaboration, and Client Engineering services.
Client Engineering
The Client Engineering team provides support to the MSU health colleges.
Virtualization & Systems Engineering
The Virtualization & Systems Engineering team provides physical and virtual server options (managed and self-managed) that can be customized based on need.
Storage Engineering
The Storage Engineering team oversees broad storage options for the MSU community, including personal and enterprise storage solutions for campus units.
Messaging
The Messaging team provides email services to the campus community.
Collaboration
The Collaboration team provides collaboration services to the campus community.
Business Analyst
The Business Analyst assists the Systems Infrastructure teams with analysis and business processes.
