So, what did this Google Hangouts use case do for the team? We think it did a lot. It brought a whole new dimension to communicating with each other on a daily basis. It was useful during a regular day in the office and it was useful when some of us were at a conference. In fact, it was even used at times when a member of the team was out on vacation or working remote. It was a new and snappy outlet for quick and casual commentary throughout the day, night and weekend too.
Yes, that is the double-edge sword right there. Fear naturally arises about the invasiveness of this kind of communication strategy. That is why guidelines are a good idea to be negotiated by the teams using them.
See you at the next MindShare!