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get your entertainment devices connected! dhcp.msu.edu

New tech? Get connected to the MSU Network

Did you score new tech over winter break? Follow the below steps to get connected and to make sure you’re getting the most out of the tools available to you.  

1. Get connected

Whether it’s a new laptop, smartphone, gaming system, or streaming gadget, you’ll need to register your device to get access to the MSU Network. Read Full Article →

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Student with iPad.

6 tips for your spring semester tech needs

January starts the new MSU spring semester. Get your tech ready with these 6 tips.

1. Update your passwords

Protect your computers, files, and personal information by regularly changing your password. Learn more about strong passwords.

Visit secureit.msu.edu for an extensive list of resources to help protect you from viruses, malware, phishing attempts, and more.  Read Full Article →

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#TeamMSUIT Delivering outstanding customer service

Expedited service doesn’t always mean superior service

You only have to look at fast food outlets to appreciate that expedited delivery doesn’t always translate to superior customer service. Just like many things in life, superior customer service does not simply depend on a single variable; it is a combination of number factors coming together: speed, agent’s skill set, customer communications, product quality, brand recognition, etc. Read Full Article →