MSU IT Security Alert: Suspicious Venmo Activity

What is happening?

  • MSU IT has detected suspicious activity involving the creation of new Venmo accounts registered with some MSU email addresses 
  • In this case, an unknown cybercriminal group is creating fraudulent Venmo accounts using MSU email addresses
  • If your MSU email address was used, you may receive an email from Venmo to verify the new account 

What do I need to do? 

  • If your MSU email account does receive an unsolicited Venmo email informing you of the creation of a new Venmo account:
    • DO: 
      • Contact the MSU IT Service Desk as soon as possible at 517-432-6200
      • Contact Venmo support to report the fraudulent account and reference case #33959785 at support@venmo.com
    • DO NOT:
      • Click the activation button/link in the email
      • Attempt to login to the account or add your financial institution to the account
  • As always:
    • Know that MSU IT will NEVER ask for your password via phone or email
    • Be wary of unsolicited phone calls and emails
    • Knowledge is your best defense against online threats

What are we doing about this issue? 

  • The MSU IT Information Security team is monitoring potential threats and risks to the university as the situation evolves 
  • MSU IT is contacting potentially targeted individuals via email to create awareness 

Was my MSU email address compromised? 

  • At this time, there is no reason to suspect that any NetIDs or MSU email addresses have been compromised 
  • The purpose of these fraudulent Venmo accounts is unknown, but cybercriminals often leverage these accounts to hide stolen money or recruit “money mules” using them 
  • Accounts are not connected to your financial institution unless you access the account and manually add it 
  • It is likely that targeted email addresses are found on open, public-facing websites (e.g., online staff bios or directories) 
  • As always, if you have questions or concerns, please call the IT Service Desk (517-432-6200) to report a security incident