Michigan State University is committed to keeping our community informed about the technology services you rely on every day. As part of that commitment, MSU IT manages MSU Service Status, the primary source for timely updates on MSU supported technology services, including outages and scheduled maintenance.
We encourage all faculty, staff, and students to review their subscriptions to ensure they receive the most relevant information. MSU IT has updated the service categories listed in the MSU Service Status.
What’s changing
The service categories on MSU Service Status have been realigned to better reflect how MSU technology services are organized and used across campus. This update is designed to make it easier for you to:
- Find the services that matter most to you
- Subscribe to notifications that are relevant to your role or responsibilities
- Reduce unnecessary notifications for services you don’t use
These updates build on ongoing efforts to improve clarity, usability, and relevance within the MSU Service Status Service.
What this means for you
If you are already subscribed to MSU Service Status notifications, we encourage you to review your current subscriptions to ensure you are receiving notifications for the services you want to track under the updated categories. If you have not yet subscribed, now is a great time to get started.
How to Manage your MSU Service Status Notifications
Sign Up to Receive Notifications
- Visit the MSU IT Service Status at https://servicestatus.msu.edu.
- Select Subscribe.
- Choose how you would like to receive notifications (email, Microsoft Teams).
- Select the service categories you want to follow.
Change Your MSU Service Status Notifications
You can update your notification preferences at any time:
- Return to https://servicestatus.msu.edu.
- Select Subscribe then Forgot your link.
- View Knowledge Base Article #848 on ithelp.msu.edu for a full list of instructions.
- Adjust the service categories you follow to match your needs.
- Save your changes to apply the updated notification settings.
Unsubscribe from MSU Service Status Notifications
If you no longer wish to receive Service Status notifications:
- Open any Service Status notification you’ve received or visit https://servicestatus.msu.edu.
- Select Unsubscribe or manage your subscriptions.
- Confirm your changes to stop receiving notifications.
Guidance for subscribing, tailoring notifications, or unsubscribing is part of the MSU Service Status service experience and is intentionally designed to give users full control over what they receive.
