Author: Travis Silvas
Michigan State University is committed to keeping our community informed about the technology services you rely on every day. As part of that commitment, MSU IT manages MSU Service Status, the primary source for timely updates on MSU supported technology services, including outages and scheduled maintenance.
We encourage all faculty, staff, and students to review their subscriptions to ensure they receive the most relevant information. Read Full Article →
Zoom AI Companion is now available for MSU Zoom users. Zoom AI Companion is an AI‑powered feature set integrated into Zoom that supports meeting summaries, Smart Recordings, and real‑time assistance during meetings. These tools are intended to help reduce manual note‑taking and support clearer meeting outcomes.
What is changing?
- Zoom AI Companion will be turned on and available to all users with a standard MSU Zoom account.
Beginning Sunday, March 15, the MSU IT Service Desk will operate Monday–Friday, 7 a.m.–7 p.m. The updated hours reflect a realignment of service levels with available staffing capacity and demand patterns, supporting reliable service delivery and practical resource management.
The IT Service Desk provides:
- IT assistance for all students, faculty, staff, retirees, alumni, parents, visitors, and guests.
MSU IT’s commitment to innovation and excellence is in the spotlight as Chief Information Officer Rich Czarnecki earns a finalist spot for the prestigious 2025 Michigan ORBIE Award in the Large Enterprise category.
The ORBIE Awards celebrate outstanding technology leadership among CIOs who drive innovation and deliver business value across Michigan. Read Full Article →
MSU IT is extending the submission deadline for the AT&T Excellence in Teaching with Technology awards to 5 p.m. (EDT) Friday, Nov. 14th to give educators more time to apply. The AT&T awards are given to instructors who use technology to support student success and enhance their teaching with impactful, accessible, and engaging practice. Read Full Article →
Behind the scenes of Michigan State University’s vibrant campus life is a team that quietly powers the Spartan experience, providing access for thousands: the Spartan Identity Services staff of the MSU ID Office.
While best known for issuing physical Spartan Cards to new students, faculty, staff, and affiliates each year, this small but mighty team manages a wide range of identity services that support every Spartan’s journey. Read Full Article →
MSU IT has rolled out a major upgrade to the eduroam wireless network, and it’s all about making your connection faster, safer, and easier to use. Whether you’re a student, faculty member, or staff, this change is designed to improve your wireless experience across campus.
What is eduroam?It is a secure, global wireless network that enables Wi-Fi access across participating academic institutions and organizations. Read Full Article →
As data centers evolve to meet the growing demands of modern computing, the need for efficient cooling solutions has become increasingly critical. This is where liquid cooling technology comes into play, offering a more effective and sustainable solution.
In late 2024, Michigan State University saw its first liquid-cooled racks installed at the MSU Data Center as an initial phase was completed through a partnership between MSU IT, the university’s High Performance Computing Center (HPCC), Institute for Cyber-Enabled Research (ICER), and Infrastructure, Planning and Facilities. Read Full Article →
The work of MSU IT directly supports the success of our campus partners. This connection was made readily apparent to MSU IT’s Alyssa Bradley and her video production team within Educational Technology last semester, when they worked with two faculty members to create videos vital to instruction and research related to inclusive practices and social awareness. Read Full Article →
Walk into almost any building on campus and you’ll likely be greeted by some form of digital signage. The technology has been around for quite some time. What’s taken shape in the last couple of years, however, is the ease with which colleges, departments, and units can manage that signage.
“It used to be, the most common way to display your message was plugging a USB drive into the back of a TV,” said Jim Willson, Unit IT Manager for the Eli
Broad College of Business. Read Full Article →
