Year: 2024

News
Text that reads "We Are Hiring! Join the Spartan family."

Join our team!

If you’re looking to further your career in information technology or a related field, have a passion for higher education, and want to contribute to MSU’s mission, we want to hear from you!

All open IT roles can be found at careers.msu.edu. Student IT jobs can be found at msu.joinhandshake.com Read Full Article →

News

State of the art Multimedia Call Center software a model of collaboration

Finding the right technology solution to fit campus partner needs is a deeply held value of MSU IT. MSU’s multimedia call centers are a prime example of how collaboration and leading with user experience in mind is essential to a successful solution. 

Over several months, MSU IT’s Unified Communications team worked closely with eight departments on campus that operate multimedia call centers — IT Service Desk, Department of Police and Public Safety, Admissions, Registrar, Human Resources, Student Life & Engagement, ContactMSU, and ContactIPF — to select a multimedia solution to enhance communications with students, faculty, staff, and guests. Read Full Article →

News

MSU IT Winter Break Hours

MSU IT WINTER BREAK HOURS

The hours and availability for the MSU IT Service Desk, Tech Store, and ID Office will be modified for the university’s winter break.

IT Service Desk Availability
  • The MSU IT Service Desk will be open 8 AM to 5 PM on Monday, December 23.
  • The MSU IT Service Desk will be closed Tuesday, December 24 – January 1, 2025.
Read Full Article →
News
Blog

Register for the Educator Developers Network

The Educator Developers Network (EDN) was created to empower campus instructors with innovative teaching tools, foster collaboration, and enhance the overall educational experience. In 2025, EDN will be transitioning to a quarterly meeting format to better serve its members. This change will ensure that each meeting provides valuable and engaging content and will allow for more comprehensive updates and richer discussions on Ed Tech topics. Read Full Article →

News

IT Help Button and QR code saving time, reducing stress in the classroom

MSU IT recognizes the vital role technology plays in teaching and learning. As a primary classroom tech support for MSU faculty and academic staff,  MSU IT’s Digital Classroom Support (DCS) team is dedicated to delivering a positive user experience.

To elevate their support, DCS introduced the IT Help Button and QR codes at the start of the 2024 Fall Semester. Read Full Article →

News

Microsoft Copilot and generative AI guidance 

MSU IT is excited to introduce Microsoft Copilot, a powerful generative AI tool now available to the MSU community. This tool, included in MSU’s existing enterprise agreement with Microsoft, enhances equity by providing access to high-quality information at no cost. Unlike other free AI tools, MSU’s enterprise access to Copilot offers unique security and data privacy features.   Read Full Article →

News

Student Perceptions of Learning Survey Update

Access has been restored to the Student Perceptions of Learning Survey (SPLS); the tool used to gather end-of-course feedback. The service provider issues reported earlier this week have been resolved.  

What do you need to do? 

  • Students: Please finish any end-of-course surveys you have been invited to complete. 
  • Instructors and Administrators: Management panels, reports, and dashboards are available. 
Read Full Article →
News

MSU IT Educational Technology resources for December

5-Minute Educational Technology Tips

Based on feedback from our monthly workshops, we have developed an ongoing series of brief 5-minute videos to help you with D2L Brightspace and other educational technology tools.

End-of-Semester 5-Minute Videos

Upload Grades to D2L from a Spreadsheet
Use an exported CSV file from the grade book to manually upload grades to D2L. Read Full Article →

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Blog

MSU IT Educational Technology resources for November

November offers educators a variety of learning opportunities about creating effective assessments with campus tools and mastering iClicker. Find and register for all learning sessions on the Educational Technology events calendar.

Creating Effective Assessment with Campus Tools
November 12, 2024, 11:00am – 12:00pm, Virtual

Presented in collaboration with the Center for Teaching and Learning Innovation (CTLI)

This session covers the variety of assessment technologies available at MSU, highlighting how each can enhance student learning and evaluation. Read Full Article →

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Blog

November’s collaborative tools training opportunities

Check out the November training courses available at no cost to all MSU students, faculty, and staff. Visit SpartansLearn for more information and to register.

Featured Course of the Month 

Zoom – Getting Started

Tuesday, November 12, 10:00 a.m.

Engage new audiences, elevate customer experiences, and get more done together with an all-in-one communication platform! Read Full Article →