Author: Travis Silvas
Technology is a critical component of the Spartan experience. It’s essential to our teaching, learning, research, outreach, and daily work no matter which modality we’re using. Therefore, MSU IT reinstated its Training Team to educate users about the technology services available at the university. The team’s goal is to increase skill sets and areas of expertise in how technology is used effectively. Read Full Article →
MSU IT’s commitment to experience-centered service will be strengthened this spring by launching a new self-service client portal at ithelp.msu.edu on March 21, 2023.
The portal will utilize TeamDynamix, replacing CA Service Desk as MSU IT’s Service Management (ITSM) tool. An ITSM provides a streamlined approach to managing the delivery and function of IT services. Read Full Article →
Season’s greetings, Spartans! As the end of the year approaches, the MSU IT Service Desk, Tech Store, and ID Office will be operating under modified hours for the university’s winter break.
IT Service Desk AvailabilityThe operation of the IT Service Desk will be adjusted over the following dates:
- Sunday, Dec.
MSU Executive Vice President for Administration and Chief Information Officer Melissa Woo joined colleagues from major research universities recently as part of a panel discussion on Higher Ed’s Digital Future hosted by The Chronicle of Higher Education. Woo joined Arcadia University CIO, Rashmi Radhakrishnan, and University of Missouri Senior Director for Academic Technologies, Danna Wren, to discuss how universities utilize technology to enhance the educational and research experience. Read Full Article →
Communication is vital to any successful collaboration. On MSU’s campus, students, faculty, and staff often utilize Microsoft 365 (known at MSU as Spartan365) applications to drive communication and collaboration in their daily endeavors.
MSU IT’s Messaging team is responsible for monitoring those foundational applications and ensuring they are working properly and securely. Read Full Article →
MSU Executive Vice President for Administration and Chief Information Officer Melissa Woo was named one of EdScoop.com’s Higher Education IT Executives of the Year on Tuesday, Nov. 1. The recognition comes as part of the 2022 EdScoop 50 Awards.
The EdScoop 50 Awards honor the best and brightest who have a positive impact in higher education to make it more efficient and effective. Read Full Article →
As one of the world’s leading research universities, tackling global challenges is at the core of Michigan State University’s identity. Challenges of such magnitude often require collaboration within a worldwide research community.
Researchers on MSU’s campus will now find collaborating with colleagues worldwide easier and more efficient with the newly created MSU Research Network. Read Full Article →
Michigan State University Executive Vice President for Administration and Chief Information Officer (CIO) Melissa Woo has been named one of four finalists for the 2022 enterprise-level Michigan CIO of the Year ORBIE Award. The Michigan CIO ORBIE Awards recognize chief information officers from organizations of varying sizes throughout the state for excellence in technology leadership. Read Full Article →
The MSU Tech Store wants to ensure every Spartan starts the new academic year on the right foot. To help students get a jump on the fall semester, the Tech Store will hold special weekend hours from 10 a.m. to 6 p.m. on Saturday, August 27, and Sunday, August 28.
Visit the MSU Tech Store, located in the heart of campus on the first floor of the Computer Center, to browse the latest selection of gear designed to set up every Spartan for a successful year. Read Full Article →
