Author: Travis Silvas
MSU IT celebrated the exceptional contributions of staff during a special presentation of the 2023 Excellence in IT Awards Wednesday, Dec. 6 at WKAR Studios on the Michigan State University Campus. Recipients for this year’s awards — Outstanding Service, Innovation, Student Success, Faculty Success, Staff Success and IT Partner — were selected from 26 nominations. Read Full Article →
MSU IT has affirmed its commitment to better aligning with the core goals of the University’s Diversity, Equity, and Inclusion (DEI) Strategic Plan through the formation of the MSU IT DEI Advisory Committee. Formed in conjunction with the larger DEI efforts of the Office of the EVPA, the committee is charged with driving meaningful organizational change. Read Full Article →
The MSU Tech Store is launching a new online and in-store shopping experience, making it easier for students, faculty, and staff to get their hands on the technology necessary for their Spartan journey.
The East Lansing on-campus MSU Tech Store located at the Computer Center building will be closed Monday, Oct. Read Full Article →
FileShare will no longer be supported by MSU IT due to the availability of other cost-effective, secure storage options. Units utilizing FileShare as a data storage solution must migrate their data to an alternative storage solution such as Elastic Storage, OneDrive, Teams, or SharePoint prior to the end of service date. Read Full Article →
The line at the ID Office during Fall Move-in resembled a scene you’d find at a popular theme park. Almost 12,000 students, faculty, and staff received a new MSU ID during two weeks in mid-August. Nearly 8,000 passed through the ID Office doors to receive their ID card or to purchase a student bus pass. Read Full Article →
Michigan State University students, faculty and staff who utilize Microsoft Stream for hosting video content will have likely found a new experience when logging in. Microsoft made the move from what they refer to as Stream Classic to their new platform, Stream on SharePoint in 2022, making it universally available to users this spring. Read Full Article →
Technology is a critical component of the Spartan experience. It’s essential to our teaching, learning, research, outreach, and daily work no matter which modality we’re using. Therefore, MSU IT reinstated its Training Team to educate users about the technology services available at the university. The team’s goal is to increase skill sets and areas of expertise in how technology is used effectively. Read Full Article →
MSU IT’s commitment to experience-centered service will be strengthened this spring by launching a new self-service client portal at ithelp.msu.edu on March 21, 2023.
The portal will utilize TeamDynamix, replacing CA Service Desk as MSU IT’s Service Management (ITSM) tool. An ITSM provides a streamlined approach to managing the delivery and function of IT services. Read Full Article →
Season’s greetings, Spartans! As the end of the year approaches, the MSU IT Service Desk, Tech Store, and ID Office will be operating under modified hours for the university’s winter break.
IT Service Desk AvailabilityThe operation of the IT Service Desk will be adjusted over the following dates:
- Sunday, Dec.
