Tag: IT Service Management

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MSU IT Council discusses new data center, IT Service Management, service catalog, email updates

The MSU IT Council met on September 15. Below are the high-level topic summaries from the meeting.

Data Center Update

Rob McCurdy, Interim Chief Information Officer, said the MSU Board of Trustees approved the construction budget to build a new data center for the university. Construction was scheduled to begin in September 2016 and to be completed by February 2018. Read Full Article →

IT Exchange Meeting

Tentative Agenda

Updates to MSU’s Technology Purchasing Process: Members of University Services, IT Security, and MSU’s Web Accessibility team will present changes made to the IT procurement process to minimize security and data risks and maintain accessibility compliance for both new products and renewals.

MSU IT Service Management Improvements: Mark Seyka and Kelly Wilcox, with the MSU IT Service Management team, will present new systems being rolled out to the campus community. Read Full Article →

IT Exchange Meeting

Tentative Agenda

Office 365 Update

  • Mike Walters and Matt Stehouwer, on the Office 365 planning team, presenting on Office 365 (what has been done, where we are, what we need before the next phase of the rollout).

IT Service Management

  • Mark Seyka, with the MSU IT Service Management Team, presenting the new service status tool to be rolled out in the near future (dev of the tool) and an update on other changes within the MSU IT Service Desk.
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MSU IT Council receives updates on network, email, student success projects

The MSU IT Council met on October 7.  Below are the high-level topic summaries from the meeting.

Data center and network planning projects

MSU IT Chief Technology Officer Nishanth Rodrigues updated the IT Council on projects to build a new data center and upgrade the campus network.

A new data center would strengthen MSU’s technology environment for academic, administrative, and high performance computing. Read Full Article →