SIS Guest Access
- The following articles detail information about granting guest access to the Student Information System (SIS) at student.msu.edu.
- How To Grant Guest Access to Your Student Records
- How To Activate Guest Access to Student Records
- Error: “Access Has Been Revoked. You No Longer Have Access to Complete This Transaction”
- You receive a Bad Request 400 error in SIS Campus Solutions or SIS Financial Aid Portal
- Error: “We Could Not Log You In Using Your Institution Authorization”
Clearing Cache and Cookies
- KB15 – This article explains how to clear the cache and delete cookies for the most common Internet browsers.
Introduction to MSU Print
- tech.msu.edu/technology/printing – This article describes MSU Print, a managed print service that uses user-purchased credits to print to MSU printers in various locations. This service allows printing from a personal computer or other devices without requiring the installation of a print driver.
Introduction to Spartan 365
- KB1168– This article discusses Spartan 365 (Office 365) and known issues related to it.
Changing or Restricting your Directory Information
- KB16 – This document provides instructions to students, alumni, faculty, staff, retirees, and all others on updating and/or restricting the display of all or part of their main directory information for People Search.
Configuring Spartan 365 on Mobile Devices
- The following articles describe how to configure Spartan 365 email on mobile devices.
Introduction to Campus VPN
- KB34 – This article explains what Campus VPN is, who needs to use it, what it needs to be used for, and how to find installation/configuration resources.
Introduction to Zoom at MSU
- These articles contain information on various topics regarding the MSU Zoom service.
- How to Create Your MSU Zoom Web Conferencing Account
- What Does MSU’s Zoom Web Conferencing License Provide?
- How to Download the Zoom Web Conferencing Client
- Scheduling and Joining Meetings in Zoom Web Conferencing
- How to Enable or Restrict Screen Sharing in Zoom Web Conferencing
- How to Enable Live Captions and Transcripts in Zoom Web Conferencing
Spartan Drive for Windows, mac OS, iOS, and Android
- KB1169 – This article provides an overview of Spartan Drive as well as support articles for multiple supported operating systems.
MSU DHCP Registration
- KB7 – This article will explain and assist with DHCP Registration.
EBS Access/Support
- KB794 – This article describes what EBS is, how to access it, and includes troubleshooting resources for common scenarios.
CampusVPN Configuration for Windows
- KB29 – This article details how to install the F5 Campus VPN (BIG-IP Edge) on Microsoft Windows.
Classroom Computer Lab Software List
- KB795 – This article hosts the list of software available on classroom computers.
Antivirus & Endpoint Protection
- KB1080 – Learn more about MSU’s endpoint security protection, ESET Protect Cloud.
