MSU to roll out two-factor authentication starting March 16

Over the next six weeks, Michigan State University is adding steps to safeguard personal and institutional data by applying two-factor authentication to human resources, payroll, and finance systems that are part of our Enterprise Business Systems (EBS).

Once two-factor authentication is implemented for EBS, it will be expanded to additional MSU applications.

Graphic for two-factor authentication at MSU.

Two-factor authentication pairs something an individual has (e.g., a security credential) with something known (e.g., a password).

This added authentication reduces the risk of data compromises, especially with high value systems that process or store sensitive and restricted information.

Timeline

All MSU employees including student employees are asked to register two or more credentials (e.g., office phone, mobile phone) with the two-factor system now through April 12.

Activation of two-factor authentication with EBS will occur on a rolling basis beginning with employees who access it frequently (e.g., central office, IT, and security contacts) on March 16, and concluding with roles requiring less EBS usage (employees with access limited to ESS, employee self-service) on April 13.

Face to face site labs will be held around campus for drop-in help during the rolling implementation phases.

Using two-factor authentication

Following the rollout of two-factor authentication, all MSU employees will need two sets of information to log into EBS:

  1. An MSU NetID and password and
  2. A 6-digit code sent through a mobile app, text, phone call, or hard token (key fob).

Support

Directions are available for:

If you have questions or need help, contact the IT Services Support Desk at (517) 432-6200 or itserve@msu.edu.

In-person help is available through Computer Store – Help and Repair in room 120 of the Computer Center or through MSU ID Office in room 170 of the International Center.