Year: 2021

Their work goes largely unnoticed, but the impact Application Engineering staff have on day-to-day operations at Michigan State University is tremendous.

Responsible for managing nearly 1,800 servers on campus, more than 260 websites, and countless terabytes of data, the 11 staff that make up AppEng, as it’s referred to within MSU IT, are the stewards of the technology driving MSU. Read Full Article →

Greetings fellow Spartans! As the end of the year approaches, the MSU IT Service Desk, ID Office, and Tech Store will not be operating for specific portions of MSU’s winter break. 

IT Service Desk Availability 

Beginning on Friday, December 24, the IT Service Desk is closed on: 

• Friday, December 24 – Monday, December 27 
• Friday, December 31 – January 3 

 The MSU IT Service Desk will also have reduced hours on these dates: 

• Sunday, December 19 – Thursday, December 23 8 a.m. 

With the eyes of 9.2 million viewers glued to their television sets to watch Michigan State University’s annual gridiron grudge match with the University of Michigan, there was little room for error in the national television broadcasts. Fortunately for FOX Sports and ESPN, they were set up for success by the seasoned veterans from MSU IT’s Unified Communications team. Read Full Article →

In order to keep data consistent and centrally managed across the university, location selection functionality in CA and the Service Portal will align with what IPF is using in their integrated work management system (currently FAMIS, eventually transitioning to Planon).

This change will result in new naming schemes for locations in the Service Portal and the Service Desk that will take effect November 11, 2021. Read Full Article →

The Service Status website has undergone changes that will help increase functionality and make features more accessible for users of the system.

MSU IT is committed to reducing barriers that may affect the ability of users to access and consume web content or interact with our systems.

The new design of the Service Status website has received multiple updates for this purpose, including the addition of whitespace surrounding visual elements. Read Full Article →

October is National Cybersecurity Awareness Month and Michigan State University Information Technology wants to ensure that you stay safe and secure online–which means more than just creating a strong password. Protecting yourself and the MSU community is all about increasing your knowledge so that you can decrease cybersecurity risk. The more aware you are, the safer and more secure you will be.  Read Full Article →

MSU’s new endpoint antivirus, ESET Cloud Protect, is now available. ESET replaces Symantec Endpoint Protection (SEP) to better protect the MSU community. ESET protects your personal and MSU-owned devices from cyber threats, such as viruses and malware. All current Symantec Endpoint Protection licenses will expire on March 30, 2023. 

• ESET for personal devices: 

• • Faculty, staff, and researchers have access to free personal licenses: Download here
  • Students have access to discounted personal licenses: Download here
  • Symantec Endpoint Protection must be uninstalled from personal devices by March 30, 2023, to maintain compliance

• ESET for MSU-owned devices: 

• • Local or unit IT staff will select a time and deployment method that minimizes disruption
  • Please direct any questions to your local or unit IT or SEP administrator
  • If you don’t know your local or unit IT, please contact the MSU Service Desk at 517-432-6200

Why ESET? Read Full Article →

FileDepot is a secure file transfer service that allows users to send and receive files as large as 2 GB within and outside of the university. A feature of this security is that files are not stored on the system beyond 14 days, and therefore cannot be recovered. Read Full Article →

As previously announced, MSU IT is implementing several changes to the MSU login experience, including the legacy two-factor authentication system (2FA). Like 2FA, the new multi-factor solution (MFA) is used when you log in to MSU applications by sending you security codes using one of several methods: mobile application, text, voice call, biometric reader, or security key.  Read Full Article →

It’s Cybersecurity Awareness Month and MSU IT wants to ensure that all Spartans stay safe and secure online. The American public lost $4.1 billion from scams in 2020––$54 million from phishing alone. Don’t make yourself an easy target for scammers. Keep these helpful cybersecurity tips to keep in mind to stay safe: 

1. Avoid oversharing.