Tag: help

A new IT Service Desk portal is being made available that will significantly improve your experience, search functionality, and access to assistance. This is being accomplished through the addition of the Service Point application to the IT Service Desk xFlow interface, which uses a simplified front end and dynamic service listings to streamline the process of asking for and receiving help. Read Full Article →

It’s a new year and a new opportunity to make the most of MSU IT. Now that the holiday fun is finished, take some time before spring semester gets into full swing to learn a little more about technology available to students and how MSU IT can assist in utilizing it. Read Full Article →

MSU IT launched a new technology knowledge system providing MSU students, faculty, and staff access to help and support information. This new system may be accessed one of two ways:

• The MSU IT Service Desk application or
• The Unified Self Service portal.

Articles of particular importance to individuals without an MSU NetID (e.g., Read Full Article →

D2L Faculty Help Documentation – A D2L produced self-help center that allows you to learn D2L features/functionality.  This resource is updated at the same time our system is upgraded so you always have the latest training materials.

D2L Faculty Quick Start Guide – This is an MSU produced quick start guide designed to help you get up to speed quickly.   Read Full Article →